Prompt service.
Prompt service.
By Zuga L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Prompt service.
By Zuga L.
Shipment arrived in record time. However the packaging was not as good as before. The perfume box came squeezed into an outer carton that was too small resulting in the ribbon looking crushed and not as fresh and pretty as it should have been.
By SAADIA H.
Amazing products, amazing packaging, and very fast delivery
By Rosario C.
Great service. My package was packed and handled with care. And the shipping was very fast. Thank you.
By Catrice
The lipstick arrived promptly. The packaging was excessive and difficult to open. I broke my nails in the process. I didn't need it to look like a gift, which probably added to the cost.
By Rohersh
First of all I love Dioressence... I also love how the people at Dior use such lovely packaging ... very pretty and truly enjoy the samples and travel size Gift .... so very nice Thank you For putting beauty into the world Take care Kim P
By Kimberly P.
What a wonderful way to end my day today. I had the luxurious experience of opening my Dior gift box and seeing how much care went into packing it so lovely. Inside was my order and free gifts along with some samples. Exciting. Beautiful. Fun! I love Dior products. Thank you, Dior, Kathy Baker .
By Baker K.
Timely delivery
By Customer