Best online shopping ever
Best online shopping ever! Great package too!
By Yia V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Best online shopping ever! Great package too!
By Yia V.
I returned my purchase over a week ago and have still to get my money back. My purchase was for the foaming face cleanser. I adore the product, but am trying another brand foaming cleanser so I returned the Dior foaming cleanser.
By Customer
Upon receiving my foundation, I found it had leaked all over the inside of the packaging and bottle. Tons of foundation wasted. I emailed the company, and have not heard back in over a week. Really disappointed, and probably will not order again now. I just wanted it rectified. A new bottle, and return this one, or a discount for all the wasted foundation. But I send the email over a week ago, and no response.
By Paula
Great experience! Not being able to buy this product at a local store, I ordered directly from Dior. Excellent on-line experience. My shipment arrived as expected. Unexpected - it arrived in a beautiful gift-packed box that made me feel very special. Oh, yes, it was much less expensive to order directly from Dior than from Amazon.
By Barbarafortrips
Return accepted quickly but cost was $11 to me to send back. I would think Dior could have a return label for their customers.
By Corrine
Excellent product love Dior!
By MCROBERTS L.
Fast efficient and excellent service . Very happy to see the lipstick in person 😂
By nandolia R.
Awesome awesome
By wojtek