Quick shipping
Quick shipping. The products are wonderful and presented in a beautiful box for me. Totally love shopping at Dior. Thanks guys. ❤️
By Henley S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Quick shipping. The products are wonderful and presented in a beautiful box for me. Totally love shopping at Dior. Thanks guys. ❤️
By Henley S.
Love!!!Amazing service and extremely fancy packaging which we always love
By nguyen C.
Very satisfie
By Tang Yan H.
Absolutely beautiful! From the box and bows to the display box for the perfumes themselves and then the perfumes! Best gift ever
By Beck J.
Easy to order and wonderful products, with beautiful packaging.
By theresa
The online site was extremely slow and I never saw the message that the PayPal transaction went through, but couple hours later I received the order confirmation which was confusing. After that, I tired to reach out to Dior customer service and dropped an email, but get no response. The item wasn’t shipped until like a week later( I assume) since I never received any shipping tracking information. The whole shopping experience wasn’t pleasant. I was in doubt and confusion. However, had to mention that the package is beautiful, packed very well. This is the only reason that I increased one star to 3 stars. Otherwise I would have left with 2 stars.
By Celine
Superb service :) will always buy from the fashion house
By Anonymous
Love the Backstage primer. It came fast and beautifully boxed.
By Disneylady69