Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
The packaging was what I expected and I loved the quintessential DIOR exquisite boxes My DIOR serum is elegant and I have just started using it End it is wonderfully soothing Thank you
By Kyle M.
They define luxury... I’m so happy with my first purchase and definitely would buy more Dior items.
By SnowQueen
Always excellent.
By Shutkova V.
Love your products .
By Isabella
Very nice package. It is wonderful gift
By QQ
Love it! Thank you
By Freeman L.
When I place an order, I use code: holiday19. The gift shows the perfume travel outfit and Dior's bracelet, and two other samples, but after I paid, there are only two samples. The perfume travel outfit and bracelet are gone. I don't know what happened? Why? I send an email to ask: Will I receive perfume travel gear and bracelets? If not, I choose to cancel the order. Thank you. However, the reply on the second day of the email said that the gift was over, and I responded to the cancellation of the order. On the third day, the email returned to me, and said that I could not get the canceled order, and I could return it after receiving the goods. In the end, it was sent to me. However, the shipping cost of the return is borne by myself. I am not happy. If I do not pay the shipping cost, I am forced to purchase the product. At the beginning, I only need to cancel the order. However, I had No choice, this is the worst shopping experience I feel. Don't want to buy again in the future.
By Luo Y.
Saw the review of this LUXE lip gloss and just had to have it. Ordered directly from Dior, just because - and OMG. The package is worth almost as much as the fabulous lip gloss. Beautifully boxed and ribbon wrapped, I felt like a STAR just opening my order. The gloss is very glossy, very rich and feels very nice. I'm not crazy about the applicator - seems a bit large and gives me worry that I'm going to go outside my penciled lip line. But I give it 5 starts for delivery, packaging and super rich glossiness.
By lemoncookie
