Polite
Polite, courteous and shipping on time!
By Persak J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Polite, courteous and shipping on time!
By Persak J.
Arrived on time and Love it
By Bartlett T.
Awesome!!! Love the packaging, fast shipping, great services!
By Helen
My order arrived correctly and quickly!
By CC
I love the quality of products, customer service, and overall experience with Dior. Products arrive quickly, shipping is usually free, the packaging is gorgeous, and the customer service treats you like you actually matter. It is a refreshing change from the norm of most companies. I use several products, and love each of them. I also appreciate that they let you pick your free samples and fragrances! It has helped me pick out new scents and products.
By customer
Prompt shipping, amazing packaging.
By Pink
Love my Dior makeup!
By Yanira S.
Love the makeup products.. The Best
By Hopkins L.