I ordered 2 by accident and only had to…
I ordered 2 by accident and only had to send an e-mail to cancel one of the orders. It can off my credit card immediately!! Thank you.
By Delamora S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
I ordered 2 by accident and only had to send an e-mail to cancel one of the orders. It can off my credit card immediately!! Thank you.
By Delamora S.
I'm Really Ipressed with the products so far. Even the packaging was beautiful and classy !
By Michelle B.
The quality of service is very good. You didn't deliver the last order, but the gifts you sent were still sent to me. I will continue to pay attention to you
By cuixia C.
I bought twice at your website, but both were poor experience. The first time you mailed my package to Florida and then to Michigan. When it arrived, I was out of country. This time is the second time, my package returned to sender automatically. I don’t know what happened and no one tell me the reason. I contact you twice and only one reply to me, when I reply to her, she’s missing. I just want those two products not the refund, unfortunately no one help me!!!
By Sun L.
i love my lipstick and welcomeback gifts, they are cute and fancy, the packaging is amazing. I would come back for new stuff
By Geraldine
I love the lipsticks!
By Grace G.
unable to process payment, need to refresh multiple times
By Alice
Quality product and service.
By Nevler M.