Great
Great packaged really nice
By Smith A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Great packaged really nice
By Smith A.
My Dior order was handled, packaged and shipped more quickly than ever before. Of course, the packaging was beautiful and a real delight to open and unwrap. I savored the experience. They are very generous with samples also. All products wete exquisite.
By Clare B.
Perfect birthday gift for my daughter-in-law (to be). One of her favorites! Very speedy delivery!
By JN
I would have given a full five stars had it not been for two important things: 1. Your website would not take my Amex credit card at all even if after multiple attempts to check out, my bank assuring me I was clear of anything, and numerous tries to talk to your customer service. In the end, I lost my chance to earn reward points via my credit card and I had to purchase via PayPal. 2. I love the freebie Mitzah scarf but I was given one with the letter "M". One of my first two names' initials has an M but I go by "P". The Mitzah was a nice complement to my purchase but it would have been a lot nicer if clients were given an opportunity to choose the letter on their Mitzah scarf. I assume it was chosen based on my written name at checkout.
By Precious P.
Everything arrived as ordered and was beautifully boxed. I plan on making more purchases from Dior.
By Arledge S.
I never received my refund.
By ED
Fast delivery excellent service
By Akhmedjanova F.
Dior never disappoints. Products are great quality, generous sized samples, and gift wrapping is impeccable. Highly recommend!
By Robinson E.