Never received my package and now the…
Never received my package and now the refund is delayed
By Hsf
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Never received my package and now the refund is delayed
By Hsf
Excellent! Thank you!
By Kamberi D.
The order still hasn't shipped out after 2 days.
By Li T.
I managed to double order somehow, but Dior caught it and sent me an email saying they cancelled the one order because it was a duplicate. Good catch. I was also impressed with the beautiful packaging. Very happy with my order!
By June D.
Arrived in a timely manner. And of course it’s Ja’Dor so what’s not to like. Love this fragrance and the site
By Yannuzzi M.
I’m a complete Dior addict. There’s no wrong way with Dior. With some small exceptions, you always receive 120% for the price you paid.
By Mila
Love it! Perfect box with great gifts.
By Liu Y.
Loved when it arrived, beautifully packaged like I was receiving a gift from someone. Felt so special when I opened the box.
By Im I.