incomple order but charged
my order was wrong and your help line is awful. Charged for products not received.
By smith K.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
my order was wrong and your help line is awful. Charged for products not received.
By smith K.
You did very well
By joseph
Excellent, Dior always does a wonderful job with its products and I am a proud customer!
By Sanchez Aviles H.
I tried numerous times try to place an order , on your purchase. Web portal, and was not successful, for what ever reason. So I finally gave up, out of frustration. That being said, I do quite a bit of shopping on line. There fore I am familiar with E commerce, and purchasing process on web sites. Thank you.
By Khavari C.
The timeliness of delivery and the premium packaging (more like gift-wrapping than packing) alone deserve 5 stars. I haven't tried the product yet (it was suggested to me) but how can it be a loser when Dior products delivery.
By Maximo
It's the best perfume brand ever.
By Bella B.
it was always perfect until they forgot to give appointed travel size as promised if reach the minimal amount of purchase.
By Wanda M.
Excellent service and products
By Ari