not so good
Box was not well packed. shipment was very delay. I often buy from channel by online, there was much difference of service.
By koto
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Box was not well packed. shipment was very delay. I often buy from channel by online, there was much difference of service.
By koto
It took 9 business days to receive this product and no correspondence of when this product would arrive not very good customer service
By Avery A.
Love these products. Would’ve given 5 stars but it took them a long time to ship out.
By Angie S.
Delivery was not as expected but it was worth the wait😍
By Lockhart T.
Awesome customer service, even during the COVID 19 Virus outbreak!
By Sanchez L.
Loved my gift but I did not receive my complimentary gift
By Humphreys L.
It took me too much time to get the product. The product is good. But the shipment is not.
By Qiu J.
Bad service. I still have not received my package with my make up. I love the product but shipping is terrible.
By ORANTES F.