Great product, happy customer!
Great product, great customer service experience fast delivery and products were packaged with love and care. Overall shopping experience with Dior was absolutely wonderful, thank you!
By carmilita F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Great product, great customer service experience fast delivery and products were packaged with love and care. Overall shopping experience with Dior was absolutely wonderful, thank you!
By carmilita F.
They are great
By LilNeens T.
Thank you, delivery is very fast, packej is gorgeous and famous, I love Dior 😍
By Cojocaru D.
I am still waiting for my shipment. The day it was supposed to arrived, there was a problem with the delivery. The next day, Dior customer service contacted me asking about my address. I replied, and I asked when my new shipment information will be coming. It has been 5 days and still have not heard back. Terrible customer service for a company like Dior. Completely disappointed.
By Meneses N.
Excellent service and quality. Packaging is way better than YSL and Chanel, or any other brand. The only con is Dior doesn’t provide free returns. But all in all, everything is top-notch!
By Kate1
Great product but the packaging was impossible to open the box inside the box was so tight it took me almost half an hour with scissors and all my strength to get the box out of the packaging box
By Customer
Excellent customer service, product shipped in a beautiful gift box, very well protected.
By Basciano A.
Its been 10 days and still haven't gotten my package
By Salehi S.