I'm very proud of the service and…
I'm very proud of the service and efficiency! 5 stars!
By Heba A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
I'm very proud of the service and efficiency! 5 stars!
By Heba A.
Fast shipping, well packaged. I can’t wait to gift this for Christmas.
By Robin
I received package and it was badly damaged. I have yet to receive any solution and when I asked to speak to a manager I was told no one was available until the next day. The manager, Yvette, finally called me back the next afternoon and simply left me a message saying "I understand you would like to place an order" and left me the ordering phone number. Really? I had to call back and spoke to another manager but still have not heard back. I should have just gotten curbside at Nortstrom etc... Maybe Chanel or Givenchy next time?
By hall J.
For makeup and fragrance the site is easy to navigate, select items and make a purchase. I struggled with content loading for other products. Shipping was fast and packaging was beautiful.
By StephanieS
Love it!!!🥰🥰🥰🥰
By TOVAR T.
Great product and gift presentation!
By Cindy M.
I love this fragrance. Absolutely lovely
By Marlene D.
It was Amazing! The packaging & the miniature perfumes too! They all smelt very good & I was not disappointed with It!!
By Ochoa A.