The eyebrow pencil keeps breaking
The eyebrow pencil keeps breaking. Any suggestions would be greatly appreciated. Many thanks.
By Squibb S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
The eyebrow pencil keeps breaking. Any suggestions would be greatly appreciated. Many thanks.
By Squibb S.
I had a wonderful experience!!!!
By Turc C.
After receiving the email confirmation I noticed the promo code “welcome20” didn’t include the miniature size maximizer 3D primer. So I emailed and was told that the promo code works on a second order and not first order. When originally ordering the promo code worked and reflected the free trial size primer. After corresponding 4 times and asking them to either cancel my order or include the trial size primer I received my invoice and shipping confirmation email. I felt your company completely disregarded my concern and will not use your company again based upon this being my first experience with your company.
By Carla M.
Excellent service. Product packaged beautifully for such a small purchase. Thanks.
By Hennon L.
Super slow shipping and the package is now late and I still haven't received it. All I ordered was one tube of mascara.
By Mtakada
Fast shipping, received a week after ordering.
By rose
Perfect, fast and beautiful. Than you for the great job overall
By diaz M.
Love the product, natural enhanced brows
By friedman J.