Terrible service
Terrible service. I paid a two day shipping fee.My order was shipped by Dior, then for some stranger reason, once in transit, sender requested it back! So, I never received my order! I want my money back ASAP!
By Marchetti M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Terrible service. I paid a two day shipping fee.My order was shipped by Dior, then for some stranger reason, once in transit, sender requested it back! So, I never received my order! I want my money back ASAP!
By Marchetti M.
terrific communication; easy-to-navigate web site, shipping included.
By Peter
I ordered Gris Dior and I was very pleased with Dior service! I appreciate the attention to detail i wrapping up the goodies that they offer with the perfume and fast shipping. Looking forward to ordering from Dior!
By Rata J.
Very well-packaged, it was for a gift and timely delivery.
By Ana S.
The product was not carefully inspected before being sent out.
By Guo S.
Free shipping is too long.
By Karah F.
Dior is alway at the epitome of fashion, fragrance, and beauty; and especially for men, since there aren’t many beauty products for men Dior is excellent. At first applying the product and letting it settle in, I notice changes such as hydration and smoothness. I highly recommend the product to men not matter skin type (oily, dry, complicated), the product fits all. You won’t regret the purchase, and you’ll be satisfied with both results and presentation. Definitely looking to purchase more.
By Imanol C.
I love the Dior makeup I use the airflash it’s great.
By Mills D.