Fast and safe!
Fast and safe!
By Salonga Mark L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Fast and safe!
By Salonga Mark L.
Excellent customer service and beautiful gift wrapping presentation.
By Kalyn S.
These shadows are very pigmented blend easily and are top notch high quality. Your eye look comes out gorgeous every time. The Quints are easy to carry and travel with. Dior makes some amazing shadows.
By Savich M.
Excellent. My product was received with exception shipping and able to keep tracking my package until it was delivered
By Bartholomew A.
Horrible customer support and broken website! My wife and I tried to purchase a perfume through the website multiple times without any success. It wouldn’t accept any credit or debit card from any device regardless how many times we tried over the course of 1 week. The customer service via email would respond with a big delay with a generic answer that doesn’t solve any issues. The customer service over the phone doesn’t want us to pay by credit/debit card either and want us to use PayPal only. After multiple attempts over the course of a week we finally had to create a PayPal account in order to purchase anything from their website. If my wife didn’t like their perfume so much we’d never shop from Dior again.
By Yordan
Love the product super fast shipping.
By Alexander M.
Beautiful packaging
By Espada A.
Dior.com is a terrific website! They had whet I wanted (the original Miss Dior fragrance in both the perfume and lighter cologne. The items were delivered rapidly, safely, and beautifully packged. In addition, some lovely samples that I was asked to choose for myself were included. As always with Dior, everything was done with style & class!
By Christine C.