i really like the staffs and they have…
i really like the staffs and they have good customer service as well
By Arnes P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
i really like the staffs and they have good customer service as well
By Arnes P.
Excellent packaging. Made me feel like I was ordering some really really expensive luxury cologne. This is the first time I have ordered directly from Dior and I was not disappointed. Love my Sauvage cologne and definitely buying again from Dior.
By Babafemi
Didn’t know what to expect colors very nice
By Skiy
I had a question about makeup and submitted a form. I never received an answer. I bought something from Chanel instead because they had chat and wrote back to my questions.
By MH
I love the Capture Totale line. I just wish you would make the refills for the La Creme multi-perfection again. The older jar is the one I have. Even with the new recipe in the Cellular would be fine. Can you make refills again. Thank you. Noela von Wiegandt Diamond Head Honolulu, Hawaii United States of America’s Kingdom of Hawaii
By Noel
Loved the product I got, but there was way too much unnecessary packaging that will likely end up in a landfill. There were four different containers for a single bottle of foundation! Plus an envelope with pages and pages of order information and marketing messages. Not necessary in this digital age.
By Jacky
I was a little disappointed in the polish and the bday gift was bright red lipstick which I didn’t think was very wearable so overall it was just eh
By Customer
Easy website to navigate. The packaging was superb! Of course the products are superb as well!
By Adams W.