My item was returned to sender with no…
My item was returned to sender with no explanation
By Kacian
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
My item was returned to sender with no explanation
By Kacian
The customer service here is always impeccable. One of my top 3 boutiques in London. It’s always worth a visit when in the UK.
By Lindy
Exactly the color I wanted! I love the way the eyeliner was packaged. It also arrived very quickly!
By Patti
I love and enjoy their products. The packaging is truly elite. Thank you!
By Cordero D.
The packaging was phenomenal and so were the extras. I did not expect the experience to be close to that of the store. Thank you.
By Chow
I am in love with all the Dior products that I purchase. Love the quick shipping time and quality of the product. It may seem speedy but lasts a very long time, and let’s be honest, you get what you pay for.
By Crowe M.
Their customer service is exceptional.
By Lewis D.
I found the site to be okay. I was neither thrilled nor disappointed.
By Kami S.