Very satisfied!
Received the order much earlier than expected!! Very nice packaging !
By Korina
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,721 reviews
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For any queries relating to perfume, make-up or skincare, please contact Parfums Christian Dior customer services. Our Dior ambassadors in Customer Relations will be delighted to give you personalized advice and to answer your questions from Monday to Saturday 9AM-9PM (east coast) / 9AM-6PM (west coast) by calling 877-903-4671 or by email at: [email protected] .
Dior US (dior-us.com) has 13,721 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
13,721 approved reviews, newest moderated first
Received the order much earlier than expected!! Very nice packaging !
By Korina
Fast delivery and perfect wrapping!!
By Perez L.
Well, there was an offer for a free trial size of my choice with my purchase. I selected one but it was not sent. I emailed customer service and got a reply asking for a picture of what I received. I just told you that in my email! It should also be pretty clear on my order.
By Jones
Great perfumes and Extremely fast delivery.
By Ella
The items came in a sturdy box. They were in a beautiful Dior pouch. The items were in perfect shape and arrived when scheduled. My first experience with Dior, and it was wonderful.
By Darlene S.
Arrived on time. excellent communication. love the product
By Kaye
What would I say? I would say that this is the worst shopping experience I have ever had. Not because the product is bad, but because the web site is not optimized for macOS, and also, my package got lost on the 5th day. I don't care what happened and how it happened, I am a customer, and I need my product. I got my product from dior.com, which means DIOR hasn't provided me my product. I am very disappointed in this brand. I didn't think that Dior will fall that low in my eyes. I needed my product by the estimated delivery date, and now I have to wait 8-10 days for them to find my package, and if it is lost, they will send me a new one, or they will send me a full refund. I need my product now. I don't want to wait 2 weeks to get it. I am disappointed in Dior.
By Klimov D.
Amazing service and the package presentation is Beautiful!!! I'm very happy with my purchase.
By PS