Very patient support
Very patient support. very helpful
By Warren P.
Response from digitaltrust.com· Nov 11, 2025
Thanks, Warren!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 441 reviews with 5 stars · Clear filters
Very patient support. very helpful
By Warren P.
Response from digitaltrust.com· Nov 11, 2025
Thanks, Warren!
I’ve had the pleasure of working with the team at Digital Trust—Alli, Keaton, Krielow, and another wonderful female team member—and I can honestly say they set the bar for excellent customer service. They were always friendly, helpful, and extremely knowledgeable in every discussion we had. On the rare occasions they didn’t have an immediate answer, they took the initiative to find one quickly. I always felt they genuinely cared about resolving my issues in a prompt and professional manner. This level of customer service is rare these days, and it deserves to be recognized and appreciated.
By Thomas Jacka D.
Response from digitaltrust.com· Nov 10, 2025
Thomas, thanks for taking the time to leave such a detailed and thoughtful review. We've shared it with the team. We appreciate having you as a client!
As we worked through a problem, Leslie was composed and enjoyable. Great working with her.
By Steven B.
Response from digitaltrust.com· Nov 10, 2025
Steven, thanks for reviewing Leslie's service. We appreciate you!
Leslie Anna Connelly has excellent listening skills and is able to identify issues and concerns. Upon deciphering the issues, she moves to access the issue and offer solutions. Leslie Anna is the type of employee every business would be very fortunate to have representing them. Her customer services skills are 100%+
By Rosemary B.
Response from digitaltrust.com· Nov 10, 2025
Rosemary, we appreciate your feedback on Leslie Anna's support. Thanks for being a client!
Leslie Anna Connally was exceptionally helpful and human. She traced down a problem I was having online and set a correction in motion. She assisted with the initiation of two transactions. It was a relief and pleasure to speak to a person who was interested in solving my problem.
By Tom T.
Response from digitaltrust.com· Nov 10, 2025
Tom, thanks for sharing your feedback on Leslie Anna. We appreciate you!
Leslie Anna Connelly was a great help
By Vicky L.
Response from digitaltrust.com· Nov 10, 2025
Let us know if you need anything else, Vicky! Thanks.
It is reassuring to know that when I have questions and need to call, there are courteous and knowledgeable staff available to discuss my specific needs. Thank you for your professionalism and sincere interest in helping me. JB
By JBoyd
Response from digitaltrust.com· Nov 10, 2025
JB, thanks for the feedback. We appreciate you!
Speedy, helpful, competent service.
By A J.
Response from digitaltrust.com· Nov 10, 2025
A, thanks for the feedback. We appreciate you!