Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 441 reviews with 5 stars · Clear filters
Amanda gave me all the information quickly and sent me forms I needed in real time.
By Braun
Response from digitaltrust.com· Jan 20, 2026
Braun, we're so happy to hear Amanda was able to help quickly. Please don't hesitate to reach out to us again if you need any further help.
This review is for the individual, not the company. I give the company overall, 2 stars, but a few people in this organization really try to do what is right vs. what is barely enough. The representative is named Krielow Chamberlain and he put thought and care into finding out the right answer to a very long question. Thank you!
By Greg S.
Response from digitaltrust.com· Jan 20, 2026
Hi Greg, thanks for your feedback on Krielow and the company. We strive for client satisfaction and we've shared your review with our team to improve our service. If you'd like to give more information on how we can improve, please don't hesitate to reach out.
Your representative was attentive, knowledgeable, efficient, and polite. He also spoke clear and grammatically correct; a rarity in today’s business world.
By Wade
Response from digitaltrust.com· Jan 20, 2026
Thanks for taking the time to share your experience, Wade! We appreciate your thoughtful response.
Amanda has been helping me for years. She is very knowledgeable and a great problem solver. Always relieved when I can talk to someone quickly who speaks English clearly.
By Jennifer
Response from digitaltrust.com· Jan 20, 2026
Thank you for your feedback on Amanda's care! We appreciate you, Jennifer!
James was very helpful and very much willing to help me to set up my account.
By Sherri
Response from digitaltrust.com· Jan 20, 2026
Thank you for your feedback on James's service! We appreciate you, Sherri!
he was very helpful
By Joe A.
Response from digitaltrust.com· Jan 20, 2026
Joe, thanks for your feedback on your service experience. Have a great day!
I’ve been a customer of Digital Trust (formerly Kingdom Trust) for longer than I can remember. My recent call with Leslie Anna Connally was by far the most helpful and informative one I’ve had. Her customer service and expertise were outstanding. She was extremely knowledgeable and pleasant to talk to!
By Jason G.
Response from digitaltrust.com· Jan 20, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate you, Jason!
Krielow Chamberlain, was the person I dealt with and did a fantastic job and stuck with me until I was able to complete the forms despite the fact that I was dealing with a new computer that I barely knew and did not communicate with my printer yet. I manage to complete the operation with a phone that was also not sending out photos at the time so it was a mess for a while but Krielow was patient with me and made sure I competed all forms correctly and emailed me back to keep me at it. Thank you Krielow so much. Regards Steven Wilson
By Steven W.
Response from digitaltrust.com· Jan 20, 2026
We're so glad you're enjoying the BitcoinIRA experience with Krielow, Steven! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
