Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 441 reviews with 5 stars · Clear filters
Thanks for the excellent support…
By Alton D.
Response from digitaltrust.com· Feb 11, 2026
We're so glad you're enjoying the Digital Trust experience, Alton! If you have anymore questions in the future, please don't hesitate to reach out.
James is pleasant & very helpful in resolving my issue.
By Happy C.
Response from digitaltrust.com· Jan 29, 2026
Thank you for your feedback on James's care! We appreciate you!
Amanda Wilson provided excellent customer service. She explained fully what I needed to do to remedy my problem and then ensured I was able to complete the steps. Before closing with me she queried if there was anything else she could do for me and thanked me for being a client.
By Elliott
Response from digitaltrust.com· Jan 29, 2026
We're so glad you're enjoying the Digital Trust experience, Elliott! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
He was very helpful and took the time to make sure the information he was giving me was accurate. He was very pleasant and customer focused. I had no doubt he was confident in his knowledge and information I was seeking. He was a pleasure to work with.
By Ruth Ann D.
Response from digitaltrust.com· Jan 29, 2026
We're so glad you're enjoying the Digital Trust experience, Ruth Ann! Please don't hesitate to reach out to us again if you need any further help.
Amanda was very helpful with my inquiries and questions
By Jim M.
Response from digitaltrust.com· Jan 29, 2026
Thank you for your feedback on Amanda's support! We appreciate you, Jim!
It was great that Digital Trust, on behalf of Rocket Dollar, called to confirm my actions. As well asked for my feedback on their service. It is great to see more companies taking this simple quick step to make sure they are doing all they can to keep customers happy.
By Shauna Hutchens L.
Response from digitaltrust.com· Jan 29, 2026
We're so glad you're enjoying the Digital Trust experience, Shauna! If you have anymore questions in the future, please don't hesitate to reach out.
Ali was super friendly, put a ticket in to fix my issue fast and efficient, and a real person not AI.
By Doug
Response from digitaltrust.com· Jan 29, 2026
Thank you for your feedback on Alli's care! We appreciate you, Doug!
Great customer service with regard to genuine interest in my problem also went beyond in follow up to see if I was satisfied. Keep up the good work.
By John I.
Response from digitaltrust.com· Jan 29, 2026
John, we really appreciate your kind words! Thank you for being a client!
