Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 441 reviews with 5 stars · Clear filters
Leslie Anna Connally was very knowledgeable and helpful with my needs and with a great attitude. we were able to correct the items I was concerned with. Leslie thanks for all the help.
By Eric J.
Response from digitaltrust.com· Apr 20, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Eric!
James handled the issue and is taking the appropriate action already. Thanks so much
By JR
Response from digitaltrust.com· Apr 20, 2026
Thank you for your feedback on James's care, JR. We're glad to hear he was able to handle the issue and take appropriate action.
Agent was direct and helpful
By GLEN HUNT I.
Response from digitaltrust.com· Apr 20, 2026
We're so glad you're enjoying the Digital Trust experience, Glen! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
I called with some questions related to my account and things that I want to accomplish and Krielow took very good care of me. He understood my questions and gave me good answers and directed me to the resources I need to solve them.
By Charles K.
Response from digitaltrust.com· Apr 20, 2026
Charles, we're so happy to hear Krielow was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
Amanda was super helpful and answered my questions right away. Great experience
By John S.
Response from digitaltrust.com· Apr 20, 2026
Thank you for your feedback on Amanda's support! We appreciate you, John!
Fast and accurate
By Steve R.
Response from digitaltrust.com· Apr 20, 2026
Thanks for the feedback, Steve! If you have anymore questions in the future, please don't hesitate to reach out.
I was having trouble with a form online and Chelsey Hugentobler with customer service handled my problem quickly and efficiently.
By DK
Response from digitaltrust.com· Apr 20, 2026
We're glad to hear Chelsey was able to handle your problem quickly and effectively, DK. If you have anymore questions in the future, please don't hesitate to reach out.
Customer service heard the problem and effectively solved ot.
By Gary G.
Response from digitaltrust.com· Apr 20, 2026
We're so glad you're enjoying the Digital Trust experience, Gary! Please don't hesitate to reach out should you need anything else.
