Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
451 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Digital Custody Solutionsin an Analog Investment World.We believe everyone should have access to alternative retirement investments like cryptocurrencies, real estate, and more.We provide a straightforward approach to help individuals achieve their retirement goals.We’re evolving what it means to have a self-directed IRA (SDIRA). We believe in eliminating barriers and opening retirement possibilities through a wide range of assets and trust administration services.
digitaltrust.com (digitaltrust.com) has 451 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 441 reviews with 5 stars · Clear filters
Excellent customer service
By Bill S.
Response from digitaltrust.com· May 29, 2026
We're so glad you're enjoying the Digital Trust experience, Bill! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Brittiany Cole was able to quickly respond and resolve 2 question I had. In addition to verbally answering my questions, she followed up with email.
By N/A
Response from digitaltrust.com· May 26, 2026
We're so happy to hear Brittany was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.
James answered all my questions clearly, and promptly followed up with additional information.
By Gary W.
Response from digitaltrust.com· May 26, 2026
We're so glad you're enjoying the Digital Trust experience with James, Gary! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
I have been with Digital Trust for a while, and my experience with them has always been positive. James M was truly professional and excellent. He helped me right away, and was respectful and kind.I would like to thank him for this. Thank you.
By Mar M.
Response from digitaltrust.com· May 26, 2026
Thank you for your feedback on James's care! We appreciate your kind words on your Digital Trust experience, Mar! Please let us know if you need anything in the future.
Great Experience ! In general, the DigitalTrust Staff are always very responsive and supportive, and I would especially like to thank Amanda Wilson for her assistance and for promptly answering all of my questions.
By JR
Response from digitaltrust.com· May 26, 2026
Thank you for your feedback on Amanda's support! We appreciate your warms words on your experience with Digital Trust, JR! Please let us know if we can help in the future. Have a great day!
He answered my question and sent me the documents that I needed.
By Daniel
Response from digitaltrust.com· May 26, 2026
We're so glad you're enjoying the Digital Trust experience, Daniel! If you have anymore questions in the future, please don't hesitate to reach out at 800-777-9878.
Amanda was helpful
By VALUED C.
Response from digitaltrust.com· May 26, 2026
Thank you for your feedback on Amanda's support! We appreciate you!
The main thing that made Leslie Anna Connally's service exceptional is that she instantly identified that the One Time Distribution Request I asked for and had been struggling with filling out correctly, was NOT what I needed this year. Thanks to her for graciously rescuing me from my faulty timing!
By Don J.
Response from digitaltrust.com· May 26, 2026
Thank you for your feedback on Leslie Anna's care! We appreciate having you as a client, Don!
