Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
DigitalKeysBoxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Keys for Soft
DigitalKeysBox (digitalkeysbox.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 16 reviews with 1 star · Clear filters
the software installer didn't work. I reached out to customer service, but the agent online took 30 mins to 1 hour to respond! After 4 hours, I gave up. And the answers they gave were the same that they emailed me, which was the wrong installment for me laptop. I'm very displeased.
By Myha
If Digitalkeysbox.com is a legitimate website, why does Norton Anti-virus block users from reaching the site & flags the website as a fake e-store??? I have attempted to reach this website through various links just to verify the block & Digitalkeysbox.com is blocked every time with the same Norton warning message. If it is a scam website, Trustpilot needs to change the rating. If Norton is wrong, Digitalkeysbox.com needs to contact Norton (& maybe with an attorney) 04/12/26 UPDATE: I have no reason to pursue this matter with Norton. I was already kind enough to post the concern for others. Too many companies blame the user (or the user's computer) for software problems inherent within their corporate sofware. My computer is up-to-date & works perfectly. Otherwise, I would NOT have posted the problem between TWO different companies. I will NOT waste my FREE time chasing problems between two different companies when companies will blame me for the problem - corporations "always slay the messenger" instead of addressing their own internal problems.
By Satisfied C.
Response from DigitalKeysBox· Apr 12, 2026
Hello, Thank you for bringing this to our attention. If Norton is blocking access to our website, this is usually caused by an automated reputation filter rather than an actual issue with the website itself. We understand how concerning that can look. To help resolve the problem, please try the following: Make sure Norton is fully updated to the latest version. Clear your browser cache and restart the browser. Try opening the website in a different browser. If Norton shows a warning page, look for an option such as “View details” or “Report as safe / False positive.” You may also submit the website to Norton Safe Web for re-evaluation directly through Norton. We are also reviewing this issue from our side with Norton. If you are trying to access a specific product page or complete an existing order, please reply here and we will personally assist you step by step.
They wanted me to use the link provided in the email to download the version of Office, which seems weird. And when I asked for a refund, they wanted me to provide a screenshot of the invalid key. Don't trust this company and don't waste your time and money with them.
By Tony W.
Good luck! Not What It Seems
By Paul W.
old version. Not the current version for my mac. Came with installer and a sterlazer dont seem to have a real key. Requesting refund or open paypal case.
By Evan
This is a bullshit scam. Everytime I try to open up a file I am prompted to "buy Office 365" and even when it is declined per instructions from this vendor, there is no way to edit ANY files. So yeah, cute "view" function which serves little purpose.
By Pissed
the software purchased could not be downloaded due to corruption of the file, per Microsoft technical support. Hence the product purchased was useless .
By Judith de J.
it didnt work would like a refund
By Nicholas T.
Response from DigitalKeysBox· Dec 5, 2023
We are sorry to hear that you are having problems with activation. Please contact us by e-mail or chat on the website. We will resolve the issue.
