Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
DigitalKeysBoxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Keys for Soft
DigitalKeysBox (digitalkeysbox.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 16 reviews with 1 star · Clear filters
Tried to install multiple times but it unsuccessful, couldn't get any help or reply via email, and of course ZERO refund.
By Disappointment
Response from DigitalKeysBox· Dec 19, 2021
Please contact with us via email.
I purchased this product two days ago and STILL waiting for the activation code. You have my money, I can only hope you don't treat all your customers this poorly. Todd
By todd P.
Response from DigitalKeysBox· Jul 4, 2021
You are not responding to messages. We have sent your order to your email twice. You are misleading our customers.
This is a scam. I don't know where all those positive reviews came from, but I think they wrote the reviews themselves. I bought Office Professional 2019 from them, and while it installed fine, it only worked for a month - it appears it was a trial copy only good for 30 days, and then most functionality in programs is limited. I tried reloading, no luck. Tried calling, but their phone #'s are not valid. Online link wouldn't work, phone to Microsoft said it was not a valid code. Tried emailing digitalkeysbox.com, never received an answer. My review will not change - it's amazing how they contacted me a few hours after the bad review posted, but it took them a few DAYS to respond to me sending them an email with my problem. I doubt they ever would have responded to my original email if I hadn't posted a bad review. In addition, their response to my review looks like a standard response that I have seen sent to others with a bad review of them. I also don't think they read my review because it was working, and I did try the phone option with Microsoft.
By Bob A.
Response from DigitalKeysBox· Jan 31, 2021
Hello. You should have activated your office version by following the instructions. We are sorry, you probably didn't do it. We have sent you an email with explanations. Please reply to our email.
Key doesn’t work after 24 hours
By ROBERT
Response from DigitalKeysBox· Sep 21, 2020
This is a strange situation. Please contact us to resolve the issue.
I downloaded Windows 10 upgrade and it crashed my computer!!! NOT HAPPY AT ALL.
By Richard L.
Response from DigitalKeysBox· Sep 20, 2020
We are very sorry about this situation. It is also a pity that you did not write to our support service, we would try to help you. We sell keys, we don't develop software. This is handled by Microsoft. The key could not affect your failed upgrade.
Unable to activate microsoft office 2019 softwares.using internet or phone. Request monetary refund. Unable to contact the seller.
By Alfonso C.
Response from DigitalKeysBox· Sep 14, 2020
We've sent you a replacement key twice and offered installation assistance. And have not received your reply.
When i logged in and i saw the account is llocked out. I dont have the keycode anymore.
By brian R.
cannot get it to download
By ruby P.
Response from DigitalKeysBox· Jun 18, 2020
We are very sorry that you could not install the program. We re-sent you the key and installation instructions. Please contact us via chat if something goes wrong.
