Excellent company to work with.
Wonderful company to work with. They explain everything step by step, making the process fairly simple.
By Scow C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our experienced and friendly customer service staff is here to assist you! We will guide you every step of the way in selling your diamond, answering all your questions and offering sound advice.
Diamond Lighthouse (diamondlighthouse.com) has 64 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 61 reviews with 5 stars · Clear filters
Wonderful company to work with. They explain everything step by step, making the process fairly simple.
By Scow C.
They were very professional, polite, thorough, and everything they told us turned out to be exactly as they stated, from appraisal to sale and payout. Excellent to work with, I would do business with again and again?
By Martin and Nancy K.
This was a seamless and wonderful experience from start to finish. Melissa is a "gem" and was immediately available to help with any questions. Top notch security, superior web support and customer service that does not exist anymore: concerned, tuned in and ready to help. Recommend with highest regard.
By TKoogler
Safe and easy to use. They help you in every way they can.
By Echo W.
Selling a diamond that is practically brand new came with a lot of sadness but also a blessing in disguise. I found Diamondlighthouse online and never really hesitated to deal with them. They called me shortly after I completed my profile. I felt comfortable and confident that they would take care of the ring and find me a great buyer. They did. I'm very happy and would absolutely suggest them to any friends.
By Mary O.