Miscommunication
Miscommunication
By Tim D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,145 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 228 reviews with 1 star · Clear filters
Miscommunication
By Tim D.
I placed an order and later got a notice telling me that my order was cancelled. They were out of stock. Never heard back from the company.
By Leslie T.
There is nothing more to tell. I place the order and the company shipped it to me.
By Herman H.
I paid to have my order overnighted. It was not overnighted and I left on vacation without my libra system. I am super disappointed. Susan Braskett
By Susan B.
Stoll just now not delivered my item . Soo. I am very upset . This is fraud.
By Mansi P.
I ordered my nicotine patches almost a month ago and still have not received them!
By Robert J.
No test strips and no info on where or what to buy!
By Mark H.
Everything was great with the shipment. BUT YOU KEEP SENDING ME JUNK MAIL STOP IT. I HAVE TRIED TO UNSUBSCRIBE. But you require all kinds of complicated log ins. I DONT WANT YOUR MAIL I JUST MADE A TINY PURCHASE I WILL LET YOU KNOW IF I NEED ANOTHER. It completely undermines what was a positive interaction when you bother a customer who made a small purchase like this. Go away. Please.
By Smart