Description was vague
Description was vague, and I ended up buying the wrong one!
By JM
Response from Diabetic Warehouse· Oct 10, 2025
Hi, please email us at [email protected] and we'll help you initiate a return!
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,145 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 99 reviews with 3 stars · Clear filters
Description was vague, and I ended up buying the wrong one!
By JM
Response from Diabetic Warehouse· Oct 10, 2025
Hi, please email us at [email protected] and we'll help you initiate a return!
Everything arrived very quickly. But I think they are not giving good deals like they did the first time I bought glucose strips from them. It’s like they know what you want and now the price is jacked back up
By Patricia A.
I dislike the fact that I ordered true metric test strips and you send me test strips from Walgreens and not true metric.
By Linwood C.
Response from Diabetic Warehouse· Sep 19, 2025
Hi, please email our customer service team at [email protected] so we can help with this! Thank you!
Shipping was quick but product (omnipod 5 pods) came loose, not in original box, which was not disclosed before ordering.
By Ashen
The price anytime it took to deliver. Due to cost O will just get my item locally.
By Vicki W.
You guys use insurance?
By Logan D.
expiration date of test strips too short
By Francis R.
Response from Diabetic Warehouse· Jul 24, 2025
Hello, Please reach out to our customer service team at [email protected] so we can help with this.
I takes a long time between order verification and shipment to my home ( about 8 days). Thank you, Tim Wollin
By customerTJW