Communication can be bad times but…
Communication can be bad times but delivery has always been consistent!
By laurenhill
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
345 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DHL is listed under Shipping & Logistics.
DHL (dhl-usa.com) has 345 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 6 reviews with 4 stars · Clear filters
Communication can be bad times but delivery has always been consistent!
By laurenhill
Not bad. For me was fast shipping!
By Valentine D.
The service was not so good and zero response from the customer service
By Nik
expensive but worth it. customer support was helpful to find my lost parcel.
By Alex W.
I thought that my parcels always arrived on time and the staff were very pleasant and have never mislaid or lost any of my parcels. Even If I had cause to get in touch with customer affairs they were always very nice to me and would do what they could to help me.
By Aaron C.
I've been shipping using DHL through my fulfillment company, Shipfusion. Mostly for international orders. The rates were the most competitive in the industry and the service has been excellent.
By Trey J.