Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Socially-responsible credit card processing solutions for any business. Dharma Merchant Services specializes in providing credit card payment solutions to small businesses and nonprofits. We sell Clover POS, terminals, payment gateways, and many other solutions to help your organization accept electronic payments.
Dharma Merchant Services (dharmamerchantservices.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
139 approved reviews, newest moderated first
After using PayPal, QuickBooks or Stripe account for many years of processing, I decided to work with an adult payment processor. I chose Dharma due to their reputation. Onboarding was easy. Instructions on setting up and using the account were very clear. Always have great access to the Help Desk, and it is marvelous to not have to deal with someone who is just running a script to answer any questions. HIGHLY recommended.
By douglas H.
We joined Dharma recently--the service has smooth and a great experience. I really like their transparent pricing model and their willingness to help solve our issues.
By Ken E.
Response from Dharma Merchant Services· Sep 22, 2023
Thank you Ken! We are so appreciative when our customers take a moment to review us. And thank you for choosing to partner with Dharma.
We were looking to change our processor because we were upgrading our IT systems. While searching, we were looking for a processor that services NFPs by providing competitive rates and has support modern technology. Dharma was recommended to us by another NFP and it turned out to be a great choice. We got great tech support as we upgraded our systems to work in harmony with processor and got a rate that is about a third less of what we paid with previous processor. We have a dedicated contract person who is an email away and is quick to respond. I would recommend this processor to NFP that is looking for a CC processor.
By Mikhail
Response from Dharma Merchant Services· Sep 21, 2023
Thank you for the kind words, Mikhail! We love all our partners, but especially the non-profits for the great work they do. We appreciate your business, and your taking the time to write this review.
I've been a client of Dharma Merchant Services for over 9 years. They've always been available to answer my questions promptly and never once failed to find a solution. Dharma is, by FAR, the best Internet company I've worked with. Today was no different and I decided to take the time to sing their praise. I'd highly recommend them to anyone needed their services.
By Dr. Tom M.
Response from Dharma Merchant Services· Sep 20, 2023
Thank you Dr. McGuire! We are so grateful to have supported you for these many years. Thank you for this kind review and for choosing to partner with Dharma.
Absolutely Top Notch. Saving me big and a pleasure to work with!
By Troy G.
Response from Dharma Merchant Services· Dec 14, 2021
Thank you for your kind review! We love supporting you! Thank you for partnering with Dharma Merchant Services.
They have hired unqualified VPs who don't know how to initiate talks with a new business, seems like working for paycheck only, doesn't seem they take ownership in helping future customers.
By Justin P.
I have only used the service twice so far and both times I was not able to get in because the two-step authentication doesn't work! Wasting my time! I would like a refund
By Mark S.
Always a pleasure, professional, fast and great service
By customer
Response from Dharma Merchant Services· Aug 10, 2021
Thank you Georgette! We are so grateful to be supporting you.
