Dharma Merchant ServicesReviews of dharmamerchantservices.com

I like the mascot.

Honest, customer focused and personal!

Dharma customer service is excellent; great service at great price--and great company values.

Excellent / responsive customer service. Friendly people that care about our business goals. Highly recommend.

Excellent, Never had any issues so far. It has been many many years with Dharma.

Dharma is the best.

Dharma has been great over the last few years. I am very pleased with their customer service on the very few occasions I had to use them. They gave me competitive rates and during an analysis with another company who said they could beat Dharma's price, Dharma came back and matched that price as well. They have always done what they said they would do and that is refreshing. My only complaint is not with Dharma themselves but with the processing network they use. The chargeback process is archaic and nearly impossible for a merchant to win, even with signed proof of delivery to the matched Credit Card billing address. The credit card processing industry in general is not doing enough to protect merchants from fraud. Again not a complaint with Dharma directly

Denieal Williams is one of the best support reps I have every worked with. Smart, friendly, professional, courteous, and forgiving. Please make sure her efforts don't go unnoticed - her mgr needs to know this. She is an asset to your team and co and makes up for many other areas your co is lacking. Thanks