DeWaltReviews of dewalt.com

I have two DEWALT products that use Flex Volt 60 / 20 , 6 AMP Batteries .. Both batteries are out of warranty and as a home owner got very little use . Both are junk now and DEWALT states “ They cannot be repaired “ . So that fine buy why wouldnt they at the very least offer a coupon or discount to replace those batteries for customer loyalty and customer satisfaction ! Well they off nothing and I won’t ever buy DEWALT products ( most likely made in China ) so Milwaukee gets my business every time and their batteries are superior to DEWALT junk …. Do yourselves a favor and don’t buy DEWALT JUNK … They don’t care about customers or retaining customers. Typical Chinese company attitude ….

Bought the large mechanical tool case which generally functioned quite well but the tiniest thing lets them down. The adapter for screwdriver bits lost whatever its retaining mechanism may be for the screwdriver bits so everything simply falls out of the holder. Great fun searching under a car for the lost bit. Many phone calls, emails and website visits simply elicited the "pre-programmed?" response "That's not my department - try-------". Eventually I procured an adapter from a dirt cheap multi-purpose screwdriver kit which works faultlessly. There's a moral here. There's low cost, there's cheap throwaway and then there's DeWalt.

DO NOT BUY DEWALT MOWER!!! I paid more than 400 dollars. Brand new machine broke down, called dewalt and took it to their authorized repair shop. It sat there for 5 weeks while waiting for a part from dewalt. I called dewalt again and they said there is nothing at all they are willing to do to help. This was mid july the peak of cutting season. By their own assessment the part would be at least another month out! They would not help in any way "sorry it's company policy you must wait for the new part" NEVER NEVER NEVER buy dewalt. You have been warned!!

Ho acquistato diversi anni fa un trapano Dewalt, ho forato legno, ferro e calcestruzzo, sempre con ottimi risultati, l' attrezzo è molto potente, unico neo il mandrino dopo molti utilizzi, tende a non serrare più come da nuovo.

Bought a kit with a hammer drill and a driver batteries last a very long time and tools are very powerful compared to craftsman I used to have before

I am very disappointed in Dewalt. I purchased a battery operated mower for my son in 2023. He had just purchased a townhouse. The mower was in the original box and never opened. I found out later he put it in storage unopened because mowing was provided through HOA. This spring 2026 he bought a stand alone home and got the mower out to use. It only worked a few moments and then died. I took the mower to an authorized service center and they said it could not be repaired. I contacted dewalt about this matter and because it was out of warranty. I sent a letter to Dewalt in Joppa about this matter and requested they look into this. I have not heard anything and it has been a month since I sent the letter. I sent pictures also to the dewalt website customer service. I requested a replacement even though out of warranty because this mower was not attempted until this spring. Very unhappy with dewalt

Needed a de Walt hedge cutter repair , DAN was incredibly helpful, great place to shop .

Problemi con un avviatore mod.DCD734 uso privato quindi poco il motore si è rotto ho portato l'avvitatore in assistenza per la riparazione dopo circa 15 giorni mi comunica che non fanno più i ricambi pertanto non si può riparare contatto la Dewalt e mi dicono che vogliono trovare la soluzione migliore e mi trovano una soluzione bellissima ed è quella di comprare un avviatore nuovo quindi non comprare più nulla della Dewalt è invece è la mia scelta