Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About DestinationWeddings
DestinationWeddings.com has planned nearly 25,000 personalized celebrations and worked with over half a million guests to help make dream weddings come to life. By combining the expertise of our Certified Destination Wedding Specialists with resort partnerships in over 42 countries, you are provided a premier, one-stop experience. The best part? Our services are 100% FREE!
DestinationWeddings (destinationweddings.com) has 495 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Our specialist, Melinda Shelley, made our dream Cancun wedding come true! Melinda was so great every step of the way. Every question we had she answered, any concern we had she addressed and anything she can do to make our destination wedding special, she truly did. We cannot be more thankful for having such a wonderful person like her that treated not only us but our guests with kindness, patience and understanding. If you get to work with Melinda on your side, you are so LUCKY! Thank you forever Melinda, we are eternally grateful for you!!!
By Angeline G.
Response from DestinationWeddings· Oct 23, 2026
Welcome home and congrats on your recent Cancun wedding, Angeline! Thank you for sharing your 5-star experience with Melinda Shelley. It's great to hear how helpful she was in making your dream destination wedding come to life in Mexico. Cheers and best wishes!
Highly Recommend!!
Karen was absolutely amazing to work with! As our Certified Destination Wedding & Group Travel Specialist, she went above and beyond to make sure everything was taken care of for our special day. She even responded to messages after hours to ensure every detail was correct, and that level of dedication truly meant so much to us. Planning a destination wedding can be stressful, but Karen helped make the process so much easier. We are incredibly grateful for her patience, professionalism, attention to detail, and genuine commitment to making everything come together. Thank you so much, Karen, for all your hard work and for helping make our wedding experience so special! We truly appreciate you and would recommend you to anyone planning a destination wedding or group trip! ❤️
By BRIANNA Y.
Response from DestinationWeddings· Oct 15, 2026
Thank you so much, Brianna! We appreciate your kind feedback and 5-star review for Karen. Best wishes and please think of us for any future travel needs. Cheers!
I’m very disappointed with the…
I’m very disappointed with the experience we had working with Susan Wolf with Destination Weddings for our destination wedding.
Unfortunately, there were several mistakes throughout the planning process. Our rooms were forgotten and there were issues with the room arrangements, transportation was not handled correctly, and there were repeated problems that should have been resolved before the wedding.
What made the experience especially frustrating was the lack of communication. We had difficulty getting callbacks and follow-ups, and many times we felt like we were left to figure things out ourselves. When you are planning a destination wedding, especially for a group of family and friends traveling from different places, you expect the details to be handled carefully and problems to be addressed promptly.
There were simply too many things that went wrong, and the lack of follow-through added unnecessary stress to what should have been a very special and exciting experience.
I hope this feedback helps improve communication, organization, and attention to detail for future couples and their guests.
By Laura C.
Response from DestinationWeddings· Sep 23, 2026
Hi Laura, we are sorry to hear of your frustrating experience and take all feedback seriously. A member of our Customer Relations team has reached out to further discuss your comments. We wish you the best.
We used Destination Weddings for our wedding
We used Destination Weddings for our wedding and for help with booking our guest! At first I was unsure because I was swapped from 3 different people during the process which I did not care for, but we landed with Karen LaSala. Karen ended up being super helpful and always answered any questions in a timely manner. Even while on our vacation and after hours she answered promptly, even though she didn’t have to! We really enjoyed working with her and so did our group!
By Alyssa H.
Response from DestinationWeddings· Sep 29, 2026
Hi Alyssa, we greatly appreciate your 5-star feedback and are thrilled to hear Karen was the right fit to bring your dream vision to life for your destination wedding. We wish you the best and hope you have a wonderful year as newlyweds! Cheers.
Brides and Guests Should Think Twice Before Booking
I would strongly caution brides and wedding guests against using Destination Weddings. Based on my experience, the service was extremely disorganized, communication was painfully slow, and the level of service did not come close to justifying the prices.
I was a guest at my best friends wedding and Indra was my respresentative. The original hotel the bride had booked with them turned into an adult only resport and they moved the entire wedding to a differnt property. I had issues from the beginning with getting my room request properly handled. What should have been a simple request turned into a frustrating process that took weeks of back-and-forth communication. It was very difficult to get clear answers, and I repeatedly felt like I was having to follow up to get things resolved.
Unfortunately, the problems continued once I actually traveled. I had pre-paid for airport transportation through Destination Weddings, and they sent me a link requesting my flight information. I completed the information they requested, but apparently the submission did not go through, however i had no idea this had occured. I fully ackowledge this was more than likley my fault, The biggest issue wasn't that there was a technical problem, those things happen. The problem was that no one followed up with me before my flight to confirm that my transportation had actually been arranged. No call to say they had no recieved my information and make sure it was covered. That is exactly what these type of services should do.
As a result, I arrived at the airport expecting a pre-paid pickup that had supposedly been arranged, only to discover that there was no transportation waiting for me. I was left at the airport having to figure who we had paid transpotation with, find the kiosk, and make multiple calls to figure out who had a "code" to get us trasnportation. Honestly I was going to pay for a new form of transportation, but what they charged was outrageous.
For something as important as a destination wedding, this is unacceptable. Brides and their guests should not have to spend their travel days wondering whether basic arrangements have actually been made.
Throughout the entire process, communication seemed to take weeks, and the overall experience felt incredibly unorganized. When you are paying the prices Destination Weddings charges, you expect a higher level of communication, organization, and customer service.
Unfortunately, my experience was that the prices were expensive while the service was mediocre at best.
My advice to future brides and wedding guests is to do your research before booking through Destination Weddings and seriously consider booking your accommodations and transportation directly through the resort/hotel and reputable transportation providers instead. I wish I had.
A destination wedding is already stressful enough without having to chase down the company that is supposed to be coordinating the details. I am sharing this review because I would hate for another bride or guest to have the same experience I did.
By Rosie F.
Response from DestinationWeddings· Sep 17, 2026
Hi Rosie, we regret to read your feedback and assure you your comments have been escalated to the appropriate teams to look into further. Expect to hear from us soon if you haven't already. We wish you the best and hope to assist as best we can to resolve any outstanding discrepancies. Thank you.
I used Destination weddings for a trip…
I used Destination weddings for a trip in May because I couldn't make the original planned wedding trip. The process was seamless as I booked a trip to Mexico. The agent was very attentive and informative to all of my needs. I would definitely book with them again.
By Rhonda L.
Response from DestinationWeddings· Sep 18, 2026
Thank you for your kind feedback, Rhonda! We're glad to hear your re-booking experience with pleasant and seamless. Please think of us for any future travel needs!
Extremely Happy
I would like to thank Destination Weeding and my agent Maggie Elles on an excellent job they did to make my special day remarkable. If you are hesitant on booking your wedding with Royalton Splash Rivera don’t they are with you every step. Thanks Maggie
By Denise P.
Response from DestinationWeddings· Sep 11, 2026
Welcome home and congrats, Denise! We're so glad to hear Maggie helped to make your big day so special and remarkable. Cheers to a wonderful year as newlyweds!
🤍Excellent Service & Support- Lily is Lovely!🤍
🤍Outstanding Service & Support from Lily & DestinationWeddings 🤍
My partner & I cannot say enough wonderful things about Ms. Lily Carbone!🤩😍 She has been incredibly professional, knowledgeable, responsive, patient & genuinely caring throughout our destination wedding planning process. Lily listened to our vision, preferences, and concerns, making us feel supported and confident by her competence every step of the way!
We only wish we had connected with Lily and her team sooner!! We wholeheartedly recommend Lily to anyone planning a destination wedding or group travel. Exceptional service & an absolute privilege to work with! ❤️💐✨
By Ida
Response from DestinationWeddings· Sep 11, 2026
Thank you so much, Ida! We're thrilled to hear that Lily has been so patient and caring throughout your planning process, and that you have felt supported every step of the way. We wish you the best with the rest of your journey, and hope you have a wonderful celebration in paradise coming up! Cheers.