Is the website down or discontinued
Is the website down or discontinued? I love shopping from this store but the sudden disappearing act has me concerned.
By Erica T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
62 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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dermalogyskincare.com (dermalogyskincare.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Is the website down or discontinued? I love shopping from this store but the sudden disappearing act has me concerned.
By Erica T.
If the seller has provided pre-tracking information but the package has not arrived at the carrier, the package will not begin shipping. I have asked why the shipping date has not been updated, but have not received a response. After making a complaint to PayPal, the package was finally shipped. I received a confirmation email after the product arrived, but I don't understand why there was no reply to the shipping inquiry. I can't feel the sincerity of the buyer waiting for the purchased product.
By Naoko