great experience!
great experience!
By Steven L.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
291 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kentucky Derby Tickets - DerbyBox.com a Louisville Based Kentucky Derby Ticket & Travel Specialist. Full-time with 25 years experience providing Kentucky Derby Travel Packages & Premier Seating to the Kentucky Derby, Kentucky Oaks and all Horse Racing e...
DerbyBox.com (derbybox.com) has 291 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
291 approved reviews, newest moderated first
great experience!
By Steven L.
Five stars. This was an A+ experience. Thank you for helping us get to the Derby!
By Deb C.
Was fairly easy. Maybe some virtual reality seating would be nice but wasn't a bad experience
By Rodney F.
DerbyBox was so helpful (advising me about seating), respectful, prompt and provided me with excellent seating to the 144th Kentucky Derby. Thank you!
By Grace N.
The tickets were as good as advertised for a fair price.
By Deborah B.
Super helpful and friendly! This was my 1st time going to Derby and 2 other girlfriends. I was clueless about what seats to get....Chris really helped me understand which seats would be covered, which had Clubhouse access, etc and that proved invaluable when I was able to get covered seats during the wettest Derby on record! We had a blast and stayed dry all day!! Chris was super nice and I must have called back 5-7 times with constant questions.....will use them again for sure! Patrice from Cincinnati
By Patrice from C.
Online booking easy - the color coded map of the seating arrangement was very helpful. Overnight FedEx delivery was the cherry on top. Keep up the great work.
By Horseman
Outstanding customer service! I highly recommend DerbyBox for your ticket needs!
By Phil L.