Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
322 reviews
DuraPro HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
DuraPro Health (dentalplanet.com) has 322 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
322 approved reviews, newest moderated first
Product was exactly as advertised. Shipping was on time. Completley satisfied with my experience.
By Dr. Carol W.
Response from DuraPro Health· Oct 28, 2019
We really appreciate your business, Dr. Watt! Thank you very much for this great review.
We had 2 dental chair toe covers made. I sent pictures, chair model numbers and talked with reps several times re: the fabricating of these toe covers and unfortunately they did not fit at all.I even went out and purchased additional Velcro to try adj but was unsuccessful. Dental Planet reached out to rectify the issue, offered to remake but we had already ordered from another company so Dental Planet gladly gave us a full refund.
By Elizabeth E. Rushin, DDS (KP H.
Response from DuraPro Health· Oct 30, 2019
Dr. Rushin, we thank you for working with Dental Planet. We sincerely apologize that your toe covers did not fit correctly. We hope to work with you again soon.
Scott York has been very helpful and generous with his time answering questions
By Michael T.
Response from DuraPro Health· Oct 25, 2019
Thank you so much, Dr. Tisdelle for this review and for your business. We totally agree that Scott is a great resource.
Everyone has been great to help me!!
By Dr Sam S.
Response from DuraPro Health· Oct 22, 2019
Great to have you as a customer, Dr. Shackelford. Thank you for taking a moment to leave us this review.
Great job, smooth transition .
By Bethel Dental Associates, L.
Response from DuraPro Health· Oct 22, 2019
Thank you very much.
Still waiting on a return label from your company....was requested on 9/25/19....are you trying to wait until the 30 day return policy is expired??!! not very thrilled with your customer service!!
By Dr. Glori Enzor D.
Response from DuraPro Health· Oct 22, 2019
Thanks so much for your review. We apologize for the mixup in communication - apparently, we were sending the label to an unmonitored email address. Finally, we appreciate your business and for being a Dental Planet customer!
I was lucky to have Mandy pick up my call when calling Dental Planet for help with purchasing a new compressor. She was very knowledgeable and gave me considerable help in making my choice. She also arranged for the delivery of the compressor to my home office which entailed taking it down a steep flight of steps. The compressor now sits in my basement working wonderfully well! Thank you Dental Planet, thank you Mr. Brumley, and special thanks to Mandy for making the transaction and delivery easy!
By Dr. Gregory Y Lakas D.
Response from DuraPro Health· Oct 11, 2019
We love hearing success stories like this and working with practices like yours makes our work rewarding. We are keeping Mandy for sure. Thanks so much for this great review and for trusting Dental Planet with your business!
Dale helped us. He did a great job getting it done.
By Dental
Response from DuraPro Health· Oct 11, 2019
It's great to hear that you were pleased with Dale's service. The entire Dental Planet team is thankful for your business and hope to work with you again soon.
