Great experience
Great experience
By Daniel L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
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Great experience
By Daniel L.
I had an issue with my Della mini split unit. I reached out to customer service (Nicole) who promptly sent me replacement parts to remedy the issue. She had techs walk me through what needed to be done. All in all a great experience and I’m happy I went with them for my mini split unit.
By Alex R.
Excellent to work with. Ordered 10 units. Everything arrived fast. Customer service via chat was very helpful and knew the product very well. I have other units at the house- had a person clean it and broke some parts. Della was able to find the parts very quickly and send it to me to fix it.
By Cameron
Della offers quality products that deliver the intended results, and they stand behind their units even beyond the standard factory warranty period. I confidently recommend Della to anyone in need of a reliable split AC system.
By tony J.
Good install Used three different Head types inside a home built in 1940.
By TJENSEN
I called Belleze customer service and they were wonderful. Not only did the Representative Joey help me but he went above and beyond. I recommend buying anything from this company they are great.
By Nancy Z.
Fast shipping, product boxed securely, easy setup. Made huge difference in room temperature.
By D. M.
This Della 14k portable is such an upgrade from my Toshiba unit that was just a few years old. You can tell it's solid right of the box. It's much quieter and runs smoothly, no jarring sound when the AC kicks in, has a very smooth transition. It's also super cold and fast, runs perfectly and cools immediately. The App and remote are great too. Customer service was the best and very attentive as well. They helped significantly with my questions and were very responsive. Best purchase, couldn't be happier.
By Sharky