Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
DellaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 578 reviews with 5 stars · Clear filters
The service department is responsive and knowledgable. Whether you are installing for the first time, trouble shooting, or Repairing these guys are on it. The warranty is apparently for real. I have had other mini splits, but I prefer Della.
By Don
Just purchased my 2nd Della mini-split unit for my home. Love that we can mange all thru the mobile app. Also, needed some help on my order and their customer service was very helpful and took good care of me. Made the right choice by going with Della for my mini-splits.
By Ed G.
The customer service at Della is far superior to any other product of purchased, from anywhere. We purchased a dual blower mini split, from Amazon. After performing the vacuum and releasing the refrigerant one of the lines had a bad Schroeder‘s valve and refrigerant leaked out. I was almost certain that I was stuck with a fault unit and was going to have to pay Even more money to get it repaired! But immediately after I called, I realized that I was not dealing with any ordinary company. The service rep listened to my problem and immediately, said another unit was on the way. The second unit arrived cosmetically damaged, due to the negligence of the carrier. This was not Dellas’s fault in anyway, but they made that right, as well. This is not your average company. Also; Their product is working flawlessly and has our home feeling like a meat locker! Very satisfied customer…
By Tunes From The S.
I am really impressed by the quality of the mini split components. I had a few questions along the way, and customer service was excellent! Highly recommend Della and am considering buying another.
By William D.
Easy ordering and delivery process. The 36,000 BTU unit works wonders in our space! Would highly recommend
By James M.
Awesome customer service, shipped out same day and was at my door within a couple days. Couldn’t ask for anything else!
By Hunter
Great unit, easy install. Works perfectly. Great price & free shipping.
By Joshua F A.
The customer service I have received is truly amazing. I am so happy to have chosen Della Home for my homes mini splits and portable ACs. The level of care and professionalism from their support team is unparalleled, and they get back so quickly.
By Evan
