Return call never came but I persisted…
Return call never came but I persisted until I got a live body to answer
By Bill M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 578 reviews with 5 stars · Clear filters
Return call never came but I persisted until I got a live body to answer
By Bill M.
The ordering was easy, shipping was great but haven't installed the units so don't know how good they are
By Woody R.
The first shipment was damaged in transit. As soon as I let HECTOR know, he jumped into action. He expedited delivery, and the second shipment arrived in perfect condition. My contractor was pleased with the quality of the Della products and the ease of installation. He installed a 3 ton unit with 3 mini splits in under 6 hours time.
By Max G.
Great!!!!!!!!!!
By SJ
It works great I just bought it and I only test the ac and the dehumidifier, but it works wonders! I’m pretty happy with it
By Jose
Great Company, product shipped out quickly and was easy to install.
By Don
Purchased minisplits and lineset covers for a home I'm renovating. I haven't run the minisplits yet but the installation was straight forward. I will say the lineset covers are top notch. Nice looking and easy assembly.
By Patrick H.
Ordered an Optima 12K system based on efficiency and reviews. The outdoor unit arrived with significant shipping damage. I contacted Della and they responded within a couple days offering a discount or full replacement. I'm very impressed with their prompt response and resolution. Once installed the unit is very impressive. In the bedroom it's almost silent. Very efficient as well. I would highly recommend.
By W K.