Great customer service,
Great customer service, Mini split works great
By Feliciano M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 578 reviews with 5 stars · Clear filters
Great customer service, Mini split works great
By Feliciano M.
I decided to have the install performed professionally. I believe the DYI instictikns were self explantory, but I hurt my shoulder just before the units arrived. Both went in seamlessly and bot units working well. Bery pleased. Rob Clements
By Rob C.
Customer service at Della is outstanding. Joey helped me get a new replacement ac window unit after my original ac unit was defective. He was very professional and helped me reconcile by issue very promptly. I would recommend Della products because their support staff is excellent.
By nancy B.
Customer service alone deserves five stars. Overall the whole process was great. No issues, fast response. Appreciate the employees just showing up for work.
By Frank, western N.
Got quick online response
By Garry
I would recommend Della. I am just getting started with flip homes and will pry be buying many more units. I had a problem at checkout and their assistance was awesome. Real people answered the phone almost immediately and helped me out. Gave me an extra coupon and my points will give me $67.00 off my next purchase. Definitely recommend!
By John Y.
Great customer service and easy to work with! Will be shopping here again
By Mike
I bought a mini split when I lived in Arizona. This time I bought a cassette for the ceiling. I thought it would fit in my hallway but no it would my contractor said it was a pain in the butt to install the cassette. Much easier useing the normal mini splits that connect on the walls not the ceiling. Very difficult to install. I mean he did it but it was hard and took way longer then normal
By Cheryl C.