Della was so Amazing!
Della was so friendly, helpful, knowledgeable & went above & beyond to help meet our needs!
By Misty
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 578 reviews with 5 stars · Clear filters
Della was so friendly, helpful, knowledgeable & went above & beyond to help meet our needs!
By Misty
Fast shipping , good communication & Quality product
By Enos
I had a few minor issue with the kit i ordered but the company rushed to make it right!! In the end I definitely got value from della services
By Kyle S.
My a/c had been damaged during shipping. Made a call to customer support and they sent me a new one right away. Thanks again for taking care of me
By Omar R.
I have been wanting to lower my electric usage as well as be a little more self reliant. I purchased two Della mini-splits, an 18k and a 12k. I installed the units myself. I had my own equipment so I didn't need to rent it from Della. The install was fairly simple but with a good amount of work. I am very pleased with Della's customer service. They were easy to get in touch with and Hector took care of all my concerns in a timely manner. The install instructions from Della and you-tube were very helpful. Both units are running quiet and efficiently. The units were reasonably priced and seem to be well built. I am happy with Della.
By G. R. D.
Nicole provided excellent service. She was extremely personable and walked me through the process with ease.
By Emanuel W.
Lizzie is awesome! I had an issue with my Della mini split and she was able to get it straightened out immediately and shipped out a new unit. Thanks again for everything!
By Clay A.
I have an HVAC company and usually buy Della off of Amazon. However, I found it to be easier to order from the Della website. Very fast shipping and we've always been satisfied with the products that we get from them.
By Sarah R.