Item was received in a timely manner
Item was received in a timely manner, was as expected, with no problems in ordering or delivery. Con: too many ads and emails following purchase
By Customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
763 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DELLA creates reliable, energy-efficient home comfort solutions, including mini-split systems, window ACs, portable ACs, pool heat pumps, and more.We’re here to help you find the right comfort solution for your space, backed by 24/7 customer support, a minimum 1-year warranty, and Lifetime Warranty coverage available on eligible DELLA mini-split systems. Shop DELLA online today and bring dependable comfort home.Visit Della Store
Della (dellahome.com) has 763 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 578 reviews with 5 stars · Clear filters
Item was received in a timely manner, was as expected, with no problems in ordering or delivery. Con: too many ads and emails following purchase
By Customer
My Della heater air conditioner quit working and it's 2 months out of warranty . I really appreciate that Della was willing to help me out despite being outside the warranty. I really recommend this company and appreciate Lizzy helping me with this process.
By la
Good customer service
By Melissa R.
Worked great!
By Bianchi
The ability to cool at such high temperatures, and the ability to heat in such low temperatures. Unbelievably fast delivery time Fast response to questions
By John K.
Customer service was exceptional! Thank you!!
By Melissa B.
It's a pleasure working with Della, especially Lizzie. I have purchased a couple of units from Della, and Lizzie did not hesitate to help us out immediately when an unexpected problem occurred with one of the units. She's a quick problem solver and that's a hard to find nowadays with so many companies. I really appreciate Lizzie being on top of her game!
By Jimmy
Tech support directed me right to the problem.
By Mark R.