Great product, so-so support
Product was exceptionally good, soft and very insulating ear pads. Unfortunately I had trouble communicating with support about a return because I've ordered a different sized ear pad.
By Emil
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
329 reviews
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dekoniaudio.com is listed under Manufacturing in Bergenfield, New Jersey.
dekoniaudio.com (dekoniaudio.com) has 329 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
329 approved reviews, newest moderated first
Product was exceptionally good, soft and very insulating ear pads. Unfortunately I had trouble communicating with support about a return because I've ordered a different sized ear pad.
By Emil
I purchased the elite hybrid pads for my Sundara, and the change in sound from the stock Pali pads is an increase in low bass quantity, but a small decrease in control thereof, along with a little smoother upper-mids. Not really better or worse overall, just different. W/r/t comfort, they are not quite as soft as the stock pads, but they are firmer and deeper, making it less likely for one's ears to contact the surface of the cloth over the drivers. The increased depth/thickness also increases marginally the clamping force on the head, but not to the detriment of comfort, though I have never been very sensitive to clamp, so ymmv. The biggest difference is the increased apparent durability over the stock pads, which start to self-destruct seemingly immediately, while the Elite hybrids seem very stout in build-quality.
By Kurt
Amazing company
By Phil
Great product, good quality and improving comfort and sound of my headphones.
By Leon
Best pads in the biz and the “B stock” is definitely A grade if you care to shave a few bucks off
By SteveK
The package was ship to the wrong UPS Center so I couldn't pick it up. ten days later the package was obviously send back to the seller. No chargeback, nothing.
By Christoph
Sold a product that did not fit as advertised and unable to return, exchange, or get my money back. Wasted about $100 for something I cannot use.
By Rick
Fanatic products, and quick shipping. Can’t go wrong with anything they sell. Highly recccomended
By Aaron