Great pads including packing
Great pads including packing
By Michael H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
329 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
dekoniaudio.com is listed under Manufacturing in Bergenfield, New Jersey.
dekoniaudio.com (dekoniaudio.com) has 329 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
329 approved reviews, newest moderated first
Great pads including packing
By Michael H.
Website is easy to navigate. Shipping was super fast. Material is just what was needed
By Chad G.
………………..,,:)
By Graham P.
As a company Dekoni makes decent to good products. Usually you will be satisfied with your purchase and won't have any real complaints. It works as advertised in most cases. What unfortunately is the case is the company it self is very poor on the customer support and QC on their products. you can expect stitching to tear and glue to fall off before it should. Unfortunately the warranty and customer service is a lot to ask for as well. it's unfortunate because they make decent products but often have a lot of issues with the smaller parts such as stitching and or glue issues. this should not degrade due to wear as fast as they do and unfortunately i've had a lot of products have this exact issue. Overal id say give them a try but dont get your hopes up for the product to last.
By Why M.
UPS made a mess of the delivery and took an extra week plus getting my order to me. They never called or emailed to discuss my order.
By Shane D.
Very good very good, but do not get too satisfied with yourself. Keep pushing for improvements and innovations and you will continue to lead the industry.
By Chris N.
Recently ordered my sixth set of pads from Dekoni. I've always received my orders in a reasonable time frame, undamaged, and as expected. If you're looking to vastly improve the comfort and soundstage of your headphones, don't overlook Dekoni. Their customer support is absolutely fantastic as well.
By Jacob H.
the perfect pads
By James R.