Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,300 reviews
Defy MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About Our ClinicMeet our Care TeamTRT for MenBHRT for WomenDefy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you. Our services include:• Testosterone Replacement Therapy (TRT)• Bioidentical Hormone Replacement Therapy (BHRT)• Sexual Health Treatments• Erectile Dysfunction Therapies • Thyroid Therapy• Peptide Therapy• Nutrition and Supplementation• IV Infusions• Ketamine Therapy • Fat Loss and Weight Management• Aesthetic Services • PRP Injections
Defy Medical (defymedical.com) has 3,300 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,300 approved reviews, newest moderated first
Dr Saya is very caring and listen and explain them significance of the test reports very well.
By Nola P.
Response from Defy Medical· Aug 7, 2026
This is what we love to hear! Thank you for this thoughtful feedback!
Ben takes his time with me. Feels like a real consult and shows interest in my achievement of my goals. My past TRT provider didn't seem interested or provide relevant context to me as an individual making me feel like my care didn't matter - just felt like they were fulfilling their required talk time of 10 minutes. I love Defy
By Warren P.
Response from Defy Medical· Aug 7, 2026
It's all about the personalized care and attention to detail. This is precisely the feedback we love to hear. We will share it with the team. Thank you!
While getting an appointment took a really long time, Ben was pleasant, thorough and listened to my concerns. I guess many have discovered their great service, hence the wait time.
By Kathy
Response from Defy Medical· Aug 7, 2026
We are working on those wait times but we are so glad you can tell the difference in that extra standard of care. We are very lucky to have awesome patients like you. Keep up the great work, Kathy!
Very knowlegebel
By SOLER,LINDA
Response from Defy Medical· Aug 7, 2026
Thanks for the great review!
I just completed my 2nd visit with Michelle, CNP and I am very impressed with her thoroughness. I joined Defy Medical for HRT but she covers much more than that. I appreciate her so much!
By SNAVELY,DAWN
Response from Defy Medical· Aug 7, 2026
Oh, we love to hear that. So glad you are getting the most out of your consultations. Keep up the great work, Dawn!
Ben is always very professional and informative. I enjoy our appointments.
By Jennifer V.
Response from Defy Medical· Aug 7, 2026
We love to hear that! Thanks for the great review.
New PA, went well. no complaints. Would choose him again.
By RICHARD RUOCCO I.
Response from Defy Medical· Aug 7, 2026
Thanks for the great review!
NP was kind , and generally cared and asked questions to better understand things and helped by making some changes to my doses.
By MELTON,JENNIFER
Response from Defy Medical· Aug 7, 2026
Thanks for the great review!
