Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
702 reviews
Defensive Drivers InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Drivers Institute is a leading online platform providing comprehensive driver education services across the United States. Our organization is committed to promoting safe driving practices and equipping aspiring drivers with the knowledge and skills needed to navigate the roads responsibly.New York 5-Hour Online Pre-Licensing CourseOur NYS DMV approved program is designed for new drivers seeking their first driver's license in New York. This course provides essential training on traffic laws, safe driving habits, and defensive driving techniques. It is conveniently available online, allowing students to learn at their own pace and from the comfort of their own homes.Learn More and Enroll Now!Arizona Defensive Driving CourseThis course is designed specifically for drivers who need to meet court requirements and clear their driving record. Approved by the Arizona Supreme Court, this course allows you to dismiss one eligible ticket every 12 months.Dismiss Your Ticket Today!With our user-friendly online courses, we have helped thousands of individuals become confident and responsible drivers. Our programs are designed by experts in the field to ensure that learners receive the most up-to-date and effective education. We offer a wide range of courses, from defensive driving to traffic school, each tailored to meet the specific requirements of different states.Our commitment to excellence and customer satisfaction is reflected in our top-rated services and the positive feedback from our valued customers. We strive to offer the highest quality education to foster a safer driving environment for everyone. Whether you are a new driver preparing for your road test or someone looking to improve your driving skills, Defensive Drivers Institute is here to guide you every step of the way.
Defensive Drivers Institute (defensivedriversinstitute.com) has 702 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
702 approved reviews, newest moderated first
The language of modules was easy and understandale. The quiz after every module helps to remember things alot.
By Rabisa B.
Response from Defensive Drivers Institute· Oct 22, 2025
Thank you, Rabisa! We’re so glad to hear you found the course easy to understand and that the quizzes helped reinforce what you learned. We appreciate you taking the time to share your experience and for choosing Defensive Drivers Institute!
It was easy to do this course with the audio assistance. Had fun doing so as well. Very convenient. I recommend
By Kisha F.
Response from Defensive Drivers Institute· Oct 22, 2025
Thank you, Kisha! We’re glad to hear you enjoyed the course and found the audio assistance helpful. We appreciate your recommendation! If there is anything we could've done to have earned that fifth star, please let us know.
Easy to read and understand. Easy to access and enjoyed the experience
By Diane L.
Response from Defensive Drivers Institute· Oct 22, 2025
Thank you, Diane! We’re so glad to hear you found the course easy to follow and enjoyable to complete. We appreciate you choosing Defensive Drivers Institute and taking the time to share your experience!
excellent, customer service is great they actually got back to me in a timely manner and were able to assist with any issues I had with the site, trust me if you need to take any of the drivers courses with a convenient online option this is the one I would trust with my time and money.
By Pluie
Response from Defensive Drivers Institute· Oct 20, 2025
Thank you, Pluie! We’re thrilled to hear you had such a positive experience with both our course and our support team. Providing timely, helpful assistance and a smooth online learning experience is always our goal. We truly appreciate your trust in Defensive Drivers Institute and your kind recommendation!
It was the best alternative.
By Memunatu I.
Response from Defensive Drivers Institute· Oct 13, 2025
Thank you, Memunatu! We’re happy to hear you enjoyed the course and found it to be a great option. We appreciate you choosing Defensive Drivers Institute and taking the time to leave a review.
Super, save your time
By Maryna P.
Response from Defensive Drivers Institute· Oct 13, 2025
Thank you, Maryna! We’re glad to hear you had a great experience and found the course to be a convenient way to save time. We appreciate you choosing Defensive Drivers Institute!
This course is accepted by the NYS DMV. It's a easy convenient way to earn your 5 hour course. I'm very happy with the money I spent.
By Keith F.
Response from Defensive Drivers Institute· Oct 13, 2025
Thank you, Keith! We’re glad to hear you found the course convenient and that it met your expectations. We appreciate you choosing Defensive Drivers Institute and taking the time to share your experience with us.
Most of the course was well thought out but much of it was too wordy. I understand that redundancy is important to learning but some of the course material was overly redundant. There were too many sections on elderly physiological and psychological attributes not really related to driving. However these sections were written with thoughtfulness and empathy. The sections about school buses and emergency vehicles were well done, better than most other courses I've taken. As an emergency vehicle driver for many years, I especially appreciated the numerous scenarios described and the proper driving actions to take in response.
By Tom O.
Response from Defensive Drivers Institute· Oct 12, 2025
Thank you, Tom! We really appreciate your detailed and thoughtful feedback. We understand how some sections may have felt a bit wordy or repetitive—our course follows the exact structure and content guidelines required by the Florida Highway Safety and Motor Vehicles (FLHSMV), which sometimes means we need to include all material outlined in their rubric. That said, we’re always looking for ways to make the learning experience more engaging and better balanced while still staying compliant with state requirements. We’re glad to hear you found the sections on school buses and emergency vehicles especially strong—and your perspective as an experienced emergency vehicle driver means a lot to us. We wish we could’ve earned that fourth and fifth star, and we’ll continue working to improve wherever we can. Thank you again for taking the time to share your insights and for choosing Defensive Drivers Institute!
