Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
702 reviews
Defensive Drivers InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Drivers Institute is a leading online platform providing comprehensive driver education services across the United States. Our organization is committed to promoting safe driving practices and equipping aspiring drivers with the knowledge and skills needed to navigate the roads responsibly.New York 5-Hour Online Pre-Licensing CourseOur NYS DMV approved program is designed for new drivers seeking their first driver's license in New York. This course provides essential training on traffic laws, safe driving habits, and defensive driving techniques. It is conveniently available online, allowing students to learn at their own pace and from the comfort of their own homes.Learn More and Enroll Now!Arizona Defensive Driving CourseThis course is designed specifically for drivers who need to meet court requirements and clear their driving record. Approved by the Arizona Supreme Court, this course allows you to dismiss one eligible ticket every 12 months.Dismiss Your Ticket Today!With our user-friendly online courses, we have helped thousands of individuals become confident and responsible drivers. Our programs are designed by experts in the field to ensure that learners receive the most up-to-date and effective education. We offer a wide range of courses, from defensive driving to traffic school, each tailored to meet the specific requirements of different states.Our commitment to excellence and customer satisfaction is reflected in our top-rated services and the positive feedback from our valued customers. We strive to offer the highest quality education to foster a safer driving environment for everyone. Whether you are a new driver preparing for your road test or someone looking to improve your driving skills, Defensive Drivers Institute is here to guide you every step of the way.
Defensive Drivers Institute (defensivedriversinstitute.com) has 702 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
702 approved reviews, newest moderated first
That was so amazing and helpful.
By Amritpal S.
Response from Defensive Drivers Institute· Mar 8, 2026
Thank you for your 5-star review, Amritpal! We're thrilled to hear you found our course amazing and helpful. We appreciate you choosing Defensive Drivers Institute and wish you safe driving!
The Company is doing well as they were swift in responding to my request to rectify my audio reader when I had a problem with it.
By Anass A.
Response from Defensive Drivers Institute· Mar 6, 2026
Thank you for your 5-star review, Anass! We're glad our team was able to respond quickly and get your audio reader issue resolved. Providing responsive customer support is important to us, and we appreciate you recognizing our efforts. Thank you for choosing Defensive Drivers Institute and drive safely!
For an old papa, it worked out great. My boy Boxhat and I will be cruising around this summer.
By Pudgy P.
Response from Defensive Drivers Institute· Mar 5, 2026
Thank you for your 5-star review! We're glad the course worked out great for you. Enjoy cruising around with Boxhat this summer! We appreciate you choosing Defensive Drivers Institute. Drive safe out there!
It was good. It provides extensive information on driving and how to become a good driver.
By AYUBA YAW B.
Response from Defensive Drivers Institute· Mar 5, 2026
Thank you for your 4-star review, Ayuba! We're glad you found our course good and that it provided extensive information on driving and becoming a better driver. Since you had a positive experience, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve. Thank you for choosing Defensive Drivers Institute and drive safely!
Great course.
By Marc C.
Response from Defensive Drivers Institute· Mar 2, 2026
Thank you for your 5-star review, Marc! We're glad you found our course great. We appreciate you choosing Defensive Drivers Institute and wish you safe driving!
I think the minimum amount of time is too much since it is easy to read everything faster and you have to wait. However, the customer service was really helpful and very responsive to emails
By Kevin E.
Response from Defensive Drivers Institute· Feb 26, 2026
Thank you for your 5-star review, Kevin! We're glad our customer service team was helpful and responsive when you reached out. We completely understand your frustration with the minimum time requirements, especially if you're a fast reader. We wish we didn't have to enforce those timers either, but they're mandated by Arizona state requirements to ensure students spend the required amount of time on the material. We don't have the flexibility to remove them, even though we know they can be frustrating for students like you who move through content quickly. We really appreciate you recognizing our customer service efforts despite the timer frustration. Thank you for choosing Defensive Drivers Institute and drive safely!
It is providing outstanding knowledge for the drivers.
By AJEESH M.
Response from Defensive Drivers Institute· Feb 20, 2026
Thank you for your 5-star review, Ajeesh! We're thrilled to hear that you found our course provided outstanding knowledge for drivers. Delivering valuable education is exactly what we aim for. We appreciate you choosing Defensive Drivers Institute and wish you safe driving!
The course is well designed and very easy to navigate from one lesson to the next. The course is 4+ hours but you can take breaks and not required to finish the test all at one time
By Azteca
Response from Defensive Drivers Institute· Feb 17, 2026
Thank you for your 4-star review, Azteca! We're glad you found our course well-designed and easy to navigate. The flexibility to take breaks and complete the course at your own pace is definitely one of the benefits we prioritize for our students. Since it sounds like you had a positive experience overall, we'd love to know what we could have done to earn that 5th star. We're always looking for ways to improve. Thank you for choosing Defensive Drivers Institute and drive safely!
