Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
702 reviews
Defensive Drivers InstituteSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Defensive Drivers Institute is a leading online platform providing comprehensive driver education services across the United States. Our organization is committed to promoting safe driving practices and equipping aspiring drivers with the knowledge and skills needed to navigate the roads responsibly.New York 5-Hour Online Pre-Licensing CourseOur NYS DMV approved program is designed for new drivers seeking their first driver's license in New York. This course provides essential training on traffic laws, safe driving habits, and defensive driving techniques. It is conveniently available online, allowing students to learn at their own pace and from the comfort of their own homes.Learn More and Enroll Now!Arizona Defensive Driving CourseThis course is designed specifically for drivers who need to meet court requirements and clear their driving record. Approved by the Arizona Supreme Court, this course allows you to dismiss one eligible ticket every 12 months.Dismiss Your Ticket Today!With our user-friendly online courses, we have helped thousands of individuals become confident and responsible drivers. Our programs are designed by experts in the field to ensure that learners receive the most up-to-date and effective education. We offer a wide range of courses, from defensive driving to traffic school, each tailored to meet the specific requirements of different states.Our commitment to excellence and customer satisfaction is reflected in our top-rated services and the positive feedback from our valued customers. We strive to offer the highest quality education to foster a safer driving environment for everyone. Whether you are a new driver preparing for your road test or someone looking to improve your driving skills, Defensive Drivers Institute is here to guide you every step of the way.
Defensive Drivers Institute (defensivedriversinstitute.com) has 702 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
702 approved reviews, newest moderated first
It took me two days but it worked out ty
By Jasmin C.
Response from Defensive Drivers Institute· Oct 22, 2026
Thank you for your 4-star review, Jasmin! We’re glad it worked out and that you were able to finish the course in two days. Since you had a positive experience, we’d love to know what we could have done to earn that 5th star. We appreciate you choosing Defensive Drivers Institute!
very good info
By STEPHEN C.
Response from Defensive Drivers Institute· Oct 20, 2026
Thank you for your 5-star review, Stephen! We’re glad you found the information very good. We appreciate you choosing Defensive Drivers Institute!
Easy and very affordable.
By Angela F.
Response from Defensive Drivers Institute· Oct 20, 2026
Thank you for your 5-star review, Angela! We’re glad you found the course easy and very affordable. We appreciate you choosing Defensive Drivers Institute!
Its an awesome experience. No hastle of going somewhere. Loved it.
By Sazzad H.
Response from Defensive Drivers Institute· Oct 19, 2026
Thank you for your 5-star review, Sazzad! We’re glad you had an awesome experience and loved the convenience of completing the course from home. We appreciate you choosing Defensive Drivers Institute!
Everything was so detailed with especific order. Thank you
By Oscar R.
Response from Defensive Drivers Institute· Oct 18, 2026
Thank you for your 5-star review, Oscar! We’re glad you found everything detailed and well-ordered. We appreciate you choosing Defensive Drivers Institute!
Great 10/10
By Hafsa N.
Response from Defensive Drivers Institute· Oct 17, 2026
Thank you for your 5-star review, Hafsa! We’re glad you had a great experience. We appreciate you choosing Defensive Drivers Institute!
I found the statistics and numbers interesting, but overall, the course content felt like it was starting to get outdated and too basic to justify the time required to complete it, especially for a single speed camera fine (stats on vehicle speed great though). As someone who recently moved from another state, I would have appreciated more detailed information about Oregon-specific traffic laws and differences, such as rules for mopeds and the requirements for turning at red arrows versus regular red lights. The course timers and audio also need improvement. When reading the slides without audio, I often finished early but still had to wait for the timer. When listening to the audio, sometimes it ended before the allotted time, leaving me waiting, while other times it continued longer than the slide’s required reading time. Better synchronization between the content, audio, and timers would make the course more efficient and less frustrating to complete.
By Shan
Response from Defensive Drivers Institute· Oct 17, 2026
Thank you for your detailed feedback, Shan. We’re glad the statistics and vehicle speed information stood out to you, and we’re sorry the course felt too basic for the time it required. The course covers more than 80 Oregon-specific statutes from the Oregon Revised Statutes, along with well-known laws like the Move Over law, Basic Speed law, Open Container law, and more. We keep the content focused on Oregon because most students aren’t looking to compare our state’s laws with other states. Your suggestion about mopeds is a good one, though those topics weren’t part of the requirements set by Beaverton Municipal Court. Our read-along narration is usually very well received. The pacing was chosen to maximize comprehension, but we understand it doesn’t suit everyone, and your report that the audio and timers fell out of sync is useful. We’ll pass that along to our technical team. Our records show you registered, completed the course in under two days, and your completion was reported to Beaverton Municipal Court the next day. We wish we could have earned more than one star from you given how smoothly that went, but we will take your review into account as part of our commitment to continuous improvement. Thank you for choosing Defensive Drivers Institute.
It had a little hick up and module 7 and 8 but you're technicians fixed it very fast answer the phone we're very professional you guys are great
By John L.
Response from Defensive Drivers Institute· Oct 17, 2026
Thank you for your 5-star review, John! We’re glad our technical team was able to resolve the issue with modules 7 and 8 quickly, and we appreciate you noting how professional and responsive they were. We appreciate you choosing Defensive Drivers Institute!
