Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
114 reviews
Decoupage Designs USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering a large assortment of visually appealing decorative paper napkins and rice papers that are perfect for decoupage! Dixie Belle Paint retailer offering the Best paint on planet earth for your arts, crafts and furniture projects.
Decoupage Designs USA (decoupagedesignsusa.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
114 approved reviews, newest moderated first
The only reason I’m giving you a lower score is because you advertise 2 day shipping and I ordered on the 16th and it was not delivered until the 21st. When I called they said they had been very busy. Well, don’t advertise what you can’t deliver.
By Ann B.
i love everything that I have purchased from Decoupage designs USA love it all . However and with that being said I purchased three different 4th of July designs for my jars they were so thin that when applying them to the jar with my mod podge it tore the napkins I had to scrap them down and start over again when I did try again I watered down my mod podge it worked however it still tore the napkin in a few places on each jar this is the only problem I have ever had with everything I have bought from DDU many thanks for all the wonderful napkins and products
By Celeste H.
Great prices and merchandise
By Barbara A.
Great and fast customer service! Lots to pick from!
By Jennifer S.
Excellent customer service. Great choices of napkins and affordable priced. Would highly recommend
By SARAH G.
My order has been delayed so long==========. I can never get anyone by phone, to find out if I will ever receive it! Their rice paper decoupage scenes are very low. I have a business and am looking for another supplier. I wish they could have continued as before. Mrs. Udell
By Lisabeth S U.
Response from Decoupage Designs USA· Jun 13, 2019
Hello Lisabeth. I'm sorry you felt we only deserved a 2 star. We checked on your order and it was shipped on June 8th. Please check your email for your tracking number and you can see the progress of the shipment. We ship normally 2-3 days after an order is received. Yours shipped on the 3rd day after receipt. We do want you to be happy with your purchases and please don't hesitate to email us anytime regarding any matter with your order. Email is actually much faster to get in touch with us. We have just received some new rice papers and are expecting more soon. Thank you as always!
Needed paint in a hurry & Angie was there to heed my call!! Thank you! Thank you! Thank you! Best customer service EVER! And always there to answer my "silly" questions ❤❤😊❤❤
By Terry B.
Response from Decoupage Designs USA· Jun 13, 2019
Terry it was a pleasure helping you out in a pinch! We do our best to get things out to our customers as fast as possible.
Great product, fast shipping, highly recommend. I will do business again with this company!
By Robin B.
Response from Decoupage Designs USA· Jun 13, 2019
Robin we are so glad you found us. Your review means a lot to us and we're here anytime you need assistance.
