Timely and complete
My order was placed the evening of 10/12/26 It came today 10/17/26. The order was complete and perfect. Have ordered from this company before. The orders come in a timely fashion and complete. Very happy,
By Mary Jo H.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
New
4 reviews
Scores get a color once a company has 5 reviews.
It is said that necessity is the mother of invention, and that is certainly true in the case of FactoryDirectCraft.com. With a husband working in the up-and-down automotive industry during the early 1980s, FDC Founder Shari Doggett needed a way to brin...
Factory Direct Craft (factorydirectcraft.com) has 4 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
4 approved reviews, newest moderated first
My order was placed the evening of 10/12/26 It came today 10/17/26. The order was complete and perfect. Have ordered from this company before. The orders come in a timely fashion and complete. Very happy,
By Mary Jo H.
An excellent place to get quality, really enjoyable, well made things, friendly customer service, appropriate packing so things arrive safely. I really enjoy buying things here, and for miniatures, wow! Nice stuff! 😃
By Lee P.
I had not heard of this company and ordered with reluctance. Happily, my item was exactly as described, nicely made, and shipped promptly. I will definitely do business with these folks again.
By Jill O.
So glad I heard of FDC from a flosstube video. They have a wide selection with good prices and fast shipping. Items I received were exactly as pictured. Can't speak to their customer service - I haven't had to use it since nothing's gone wrong. :) Order # 2257668
By Shelly